Why Kurita America?
At Kurita America, we create new value to customers by implementing water management solutions that surpass traditional practice through an integrated solutions approach. We work one on one with your team to manage every aspect of your water treatment system by integrating chemistry, equipment, service and engineering platforms. This provides you with the peace of mind that your systems are in good hands through our intimate understanding of how all water related functions are interconnected and can be managed as one. The resulting solution and customer experience are seamless and simple, saving customers time, money and resources.
World Class Technology
At Kurita America, our culture is built around innovation and creativity, allowing our team to develop some of the most advanced systems available in the marketplace today. Our passion for developing and delivering unconventional solutions comes from our belief that when you do better, we all do better. The most efficient system we can create for our customers helps all of society, resulting in profitability for you and water-energy conservation and environmental stewardship for all of us.
Kurita’s research and development is the driving force for the creation of new value to solve issues faced by customers and society. We have established state-of-the-art R&D bases in Japan, Germany, Singapore and the United States where we focus on developing products and technologies tailored to the unique characteristics and market needs of each region. With over 2,400 patents, our collaborative global network provides our customers with next generation technology - designed to your exact needs. Learn more about our global research and development and how we deliver customer focused, forward-thinking innovations here: Kurita Global Technology Center Profile.
Our Commitment to Safety
Kurita America is a dedicated leader in the safe manufacture, delivery, and usage of quality products and value added services to our customers. We are 100% committed to meeting and exceeding the requirements of our customers and all of our stakeholders. We achieve this high standard through safe practices, training and education, engagement and teamwork.
Integrity is the foundation of our deep commitment to workplace safety. When we see something that is unsafe, we have a responsibility to say something. We are committed to being injury-free for ourselves, for each other, and for our families and friends. This commitment also extends to the communities in which we work; we use care and caution to avoid injury to anyone. We choose to work safely because we want to, not just because we have to.
Kurita America is committed to living “zero injury” and fostering a healthy and safe work environment. In addition to understanding and following the safety rules and regulations, we strive to continuously learn from each other in an environment of mutual trust and respect.
At Kurita America we are driven to pursue excellence in everything we do. Being strategic about consistent improvement and maintaining high quality standards has helped us create a company that our clients’ value and our people are proud to be a part of.
Kurita will speedily provide our customers with products, technologies and services that can meet their quality expectations, thereby winning their unshakable trust.
Our commitment to providing world class products and services is reflected in our ISO 9001:2015 certified quality management system in place for the design, manufacturing and customer support departments.
- Personnel are highly trained quality experts with continuous educational and assessment programs in place.
- Only purchase from suppliers that meet our high standards ensuring quality operations and products.
- Focused on continued growth and evolution, to improve our value, and to ensure long-term success for our customers, society and company.
For more information please see Kurita's corporate Quality Assurance policy.
Seven Service Standards
To create your ideal water treatment program, we utilize our Seven Service Standards. This approach provides unmatched system analysis and documentation to show our customers how their system is progressing. By pairing our Service Standards with our integrated management offering, our customers receive a superior program on how we will find, and eliminate, the issues affecting their system for optimal performance.
Kurita America's personnel conduct a thorough survey of your plant, providing a complete layout and analysis of your system, pinpointing areas of interest and providing a baseline. This allows us to communicate with the facility to determine what needs to be done based on the plant's current operation and the target goals we will work with your plant to achieve. Once the goals are in place, our staff will develop and deliver an effective water management plan specifically designed to achieve those goals.
A survey of the facility and the personnel within allows Kurita America the ability to work as an extension of your team, identifying key members that should be communicated with during all visits and within all levels of the facility.
Kurita America utilizes a service plan for all accounts. A service plan is an agreed upon and signed service agreement stemming from the plant survey between our corporation and your company. This document is our promise to you that we will do what we say we are going to do.
Program Operations Manual
Kurita America provides operation manuals to each facility. The operation manual serves as a continuous training vehicle for your facility's operations personnel listing the products used, control ranges, testing procedures and applicable Safety Data Sheets (SDS).
Completed after each Kurita America representative visit to your facility, service reports will provide you and other individuals, as designated by the people survey, a weekly to monthly audit and analysis of your system identifying current inventory, feed rates and project status as well as recommendations for improvement and return on investment.
Program reviews are done between Kurita America and your facility personnel. Program reviews provide an annual and quarterly review of your program goals, current program, future goals and upgrades as well as cost savings and return on investment. This review allows for open communication between both organizations that showcase the progress on achieving the plant's operational goals as established earlier.
Plant audits are an annual review by an independent outside source to ensure that improvements in your system and quality standards are achieved on a regular basis.